Shipping policy

Shipping Details

Thank you for shopping with Kaleidoscopy! Here is everything you need to know about our shipping process.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Times

Destination Estimated Delivery
Australia (Standard) 3–7 business days
Australia (Express) 1–3 business days
International 7–21 business days

Shipping Costs

Shipping costs are calculated at checkout based on your location and chosen shipping method. We offer free standard shipping on orders over a specified amount — check our homepage for current promotions.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through the carrier’s website.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery time, please first check the tracking information. If you still need assistance, contact us and we will do our best to resolve the issue.

Contact Us

For any shipping-related queries, please reach out to us at support@Kaleidoscopy.store.