Shipping policy
Shipping Details
Thank you for shopping with Kaleidoscopy! Here is everything you need to know about our shipping process.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Times
| Destination | Estimated Delivery |
|---|---|
| Australia (Standard) | 3–7 business days |
| Australia (Express) | 1–3 business days |
| International | 7–21 business days |
Shipping Costs
Shipping costs are calculated at checkout based on your location and chosen shipping method. We offer free standard shipping on orders over a specified amount — check our homepage for current promotions.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through the carrier’s website.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery time, please first check the tracking information. If you still need assistance, contact us and we will do our best to resolve the issue.
Contact Us
For any shipping-related queries, please reach out to us at support@Kaleidoscopy.store.